Annual Review 2007-08

Contents

A natural progression

• Working towards a locally-based standards framework
• Key achievements in 2007-08

Foreword from the Chair and Chief Executive
 

Working together, succeeding together

• Local assessment pilots – what they were and what we learned
• Standards Board investigations – facts and figures

Growing into our new role

• Local assessment of complaints and process flowchart
• Monitoring the new system

Clear lines of communications

• Promoting the revised Code of Conduct

Spreading the word

• Standards Board conferences and partnerships

The year ahead

• Ensuring the continued success of the new framework