Training exercise for assessing new complaints

The links below form a training exercise to help standards committees develop their ability to assess new complaints.

The exercise was developed following the findings of the local assessment pilot conducted over the summer of 2007. It consists of a range of real, anonymised complaints that the Standards Board has dealt with.

Each case listed includes a set of papers submitted by a complainant and a summary of each complaint to help the standards committee in its decisions. Two appeal cases give the standards committee practice at operating the appeal mechanism. The aim is for standards committees to decide what action, if any, they would take in relation to the complaint.

Exercise files

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